Shipping policy

🌸 Refund & Returns Policy

Sunshine & Poppies Compounds

All products sold by Sunshine & Poppies Compounds are intended strictly for research use only. Due to the nature of these materials, all sales are final.

❌ No Returns or Refunds

We do not accept returns, exchanges, or cancellations once an order has been placed. By completing a purchase, you acknowledge and agree that:

All items are non-returnable and non-refundable
Orders cannot be modified or canceled after submission
You assume full responsibility for your purchase

📦 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery.

To review your claim, we require:

Clear photos of the product(s)
Photos of the packaging
Order number and details

At our sole discretion, we may:

Replace the affected item(s), or
Provide a store credit

We do not guarantee replacements or credits for claims submitted outside of this timeframe.

⚠️ Product Use & Responsibility

All products are sold for laboratory research purposes only and are not intended for human or animal consumption.

By purchasing from Sunshine & Poppies Compounds, you agree that:

You are a qualified purchaser and understand the nature of the materials
You will use products in compliance with all applicable laws and regulations
You assume all risks related to handling and use

🚫 Chargebacks & Disputes

Unauthorized chargebacks or payment disputes are considered a violation of this policy.

By purchasing from us, you agree:

Not to initiate a chargeback without first contacting us
That all sales are final and non-refundable

We reserve the right to:

Provide order documentation, delivery confirmation, and agreement to this policy to financial institutions
Pursue recovery of funds and associated fees
Restrict or ban future purchases

🔒 Fraud Prevention